BTO HELP & SUPPORT

 

Should you require any help with using the Big Tall Order website or have any questions regarding the products we offer for sale, please do not hesitate to contact us in any of following ways:

 

By telephone:

 

 +44 1454 413 500   (0044 845 4900 777 from outside UK) 


By email:

General enquiries:                                   customerservice@bigtallorder.co.uk


Enquiries regarding products we sell:    sales@bigtallorder.co.uk


Enquiries regarding shipping or returns: warehouse@bigtallorder.co.uk


or by writing to this address:


Big Tall Order
Unit 8
Short Way              
Thornbury
Bristol
BS35 3UT

 

Opening Times 

Monday

9am to 5pm

Tuesday

9am to 5pm

Wednesday

9am to 5pm

Thursday

9am to 5pm

Friday

9am to 5pm

Saturday

9am to 4pm

Sunday

Closed


If your enquiry is concerning a current order please have your order ID available and for telephone orders the order date.

Your custom is important to us and we will only be happy when we are sure that you are happy.

 

Every enquiry we receive is answered promptly, and if you are still unsure, contact us again. You will not be an inconvenience
to us in any way.

 DELIVERY RETURNS 

Delivery Info & our no quibble returns policy 

 SIZE GUIDE 

Get the perfect fit every time

  GIFT VOUCHERS 

The perfect present for any occasion

 

CUSTOMER REVIEWS

Our customers rate our service at 98% 

HELP 

Get in touch - here to help

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